Privacy Policy
RENTNNIALS He cares about privacy and we want it to be familiar with the way we collect, use, process and disclose your personal information.
This privacy policy describes our privacy practices in relation to our websites and applications, which are linked to this privacy policy (collectively, the "services") and our out -of -line interactions with you in the environments where we publish this privacy policy.
Personal information we collect
We collect three categories of personal information: personal information that provides us with;
Personal information that provides us
Account data. When registered to obtain an account with us, we require certain personal information to open your account, such as your name, email address and password.
Profile data. We can also ask you to provide additional profile information to use certain functions of services that may include addresses, telephone numbers, number and driver's license photo, broadcast date and country and/or issuer, profile photos, city and date of birth.
Vehicle data. We collect the information it provides in relation to a vehicle, such as the characteristics of the vehicle, the patent number, the reviews and photos of the state of the same.
Payment data. We do not collect or transfer, their payments are safely prosecuted by Mercado Pago.
Identity verification data. We collect identity verification information, such as a photograph or a scanned copy of a driver's license, ID number or passport.
Communications When you communicate with RENTNNIALS, even by phone, email or chat, or use services to communicate with other users, we do not collect information about your communication and any information you choose to provide.
Identity validation
We use stripe for the verification of identity documents.
Personal information that we collect automatically
Cookies and similar technology. When you access the services, we (including companies with which we work) can place small data files on your computer or other device.
Personal information that we collect from third -party sources
Third -party services. If you choose to log in to our services through a third -party site or service (for example, Apple, Facebook or Google), the third -party service can send us information such as your registration and profile information of that service.
Third -party devices in the vehicle. If your vehicle, or a vehicle that reserves through the services, includes a device or system in the vehicle operated by a third -party service (including vehicle manufacturers) or installed by the host, that host or service can record information about its use of the car.
Background verification services. To the extent allowed by applicable laws, RESNENTNIALS can collect background information about you from public records, background verification suppliers or other evaluation services, including credit reports and information on criminal sentences or records of sexual criminals.
Other sources. To the extent allowed by the applicable law, we can receive additional information about you, such as demographic data, fraud detection information or data of credit agencies and other third party data suppliers.
We can combine the information about you that we receive from third -party sources with other information that we have about you.
How we use your personal information
We use, store and process your personal information to provide and improve services and for security and protection reasons.
To provide services, even for: Provide and operate services, provide customer support, send service messages, support and administrative, reminders, technical notices, updates, safety alerts and information that you request from any phone number, through a voice call or through text messages (SMS) or email.
Facilitate its login in services through suppliers of access to third parties access and identity, such as Facebook, Google and Apple.
Process transactions and send notices about your transactions.
Customize your user experience.
Allow you to communicate with other retennial users, even sending messages or other information during the reserve process.
Send your review requests, for the detection and prevention of fraud, and for any purpose authorized at the time of compilation.
Manage recommendation programs, rewards, surveys, contests or other promotional activities or sponsored events in which you participate.
For research and development:
We can use your personal information to analyze and improve services and develop new products and services, even through the study of the demography of our users of the services.
We convert personal information into anonymous data by eliminating the information that makes the data personally identifiable for you.
For marketing and advertising:
We and our external advertising partners can collect and use their personal information for marketing and advertising purposes:
Direct marketing. We can send you marketing communications related to Rentennials as allowed by law.
For security and protection reasons, even for:
Verify your identity or authenticate the information it provides, even during the processes of creating account and password restoration.
Solve disputes, collect rates and solve problems.
Detect, prevent and/or remedy fraud, abuse, security incidents or other potentially harmful, prohibited or illegal activities.
Determine your probability of having an accident or making an insurance claim, for example, when verifying your car insurance score.
Use the information of your mobile or vehicle device to identify insecure driving behaviors, including speeding or braking and abrupt acceleration, and to raise awareness about such behaviors.
Detect, prevent or remedy violations and enforce our terms of service and policies.
Manage and protect our information technology infrastructure.
Carry out risk investigations and evaluations.
Perform verifications in databases and information sources (such as, among others, public government databases).
Perform solvency and solvency checks.
To comply with the law:
We use your personal information when we consider it necessary or appropriate to comply with applicable laws, legal requests and legal processes, such as to respond to citations or requests of government authorities.
With your consent:
In some cases, we can specifically request your consent to process your personal information.
We can also use your personal information as described in another part of this privacy policy or as revealed at the time of compilation.
How we disseminate your personal information with your consent
We can share your information under your direction or with your consent.
Profiles, listings and other public information.
Your public listing page in services will always include basic information, such as your user ID or name associated with your account, your public profile photo and, for the hosts, the city where your car is located, the description of your list, your availability of calendar, information related to transactions to allow our community to evaluate your reliability and response capacity, and reviews or comments about you.
The services allow their public profile and their public lists pages to be included in the search engines, in which case their public profile and their public lists pages can be indexed by search engines and can be published as search results.
Service providers
We can share information with sellers and service providers that support the operation of services and business and that need access to such information to carry out their work for us (including, for example, web accommodation, analysis, payment processing, email shipping, marketing, insurance, administration of claims and customer service services).
In some cases, the service provider can directly collect your name information.
Commercial transfers
We can sell, transfer or share part or all of our business or assets, including your personal information, in relation to a commercial transaction (or potential commercial transaction) as a corporate divestment, merger, consolidation, acquisition, reorganization or sale of assets, or in case of bankruptcy or dissolution.
Respond to legal requests, prevent damage and protect our rights
We can disseminate your personal information to court, forces of the order, governmental or fiscal authorities, or third parties.
We can also disseminate your information in response to valid legal requests related to criminal investigations or alleged or suspected illegal activities or any other activity that may expose to RENTNNIALS, you or any other user, or to protect the rights, property or safety of Rentennials, our users, or others.
We can also disseminate your personal information as described in another part of this privacy policy or as revealed at the time of compilation.
YOUR PREFERENCES AND ELECTIONS
Communication preference.
Choose not to receive marketing communications
You can choose not to receive emails related to marketing following the exclusion or subscription cancellation instructions found in the lower part of the email.
You can continue receiving emails related to service and others that are not marketing. Stop to our marketing message or as described in the message.
Correct and update
You can review, correct, update and edit certain information that you have previously provided at any time by starting your account and reviewing the configuration and profile of your account.
Correct and update
You can review, correct, update and edit certain information that you have previously provided at any time by starting your account and reviewing the configuration and profile of your account.
Account closure
If you want to close your account and request the elimination of your personal information, send an email to help@rennials.app.
Keep in mind that we may not eliminate the necessary information to comply with applicable laws, detect or prevent fraud, collect rates owed, solve disputes, help or process claims, solve problems, help audits and investigations, to enforce our terms of service and policies, and take other reasonably necessary measures, allowed or required by the applicable law.
We use stripe for the verification of identity documents.
Access
You can request a copy of your personal information in accordance with any right of access to the information you may have according to the laws applicable on your account page.
Location data
Users of our mobile application can disable application access to the device location within the device configuration.
Interest -based advertising options
Your options to limit the use of your personal information for interest -based advertising include:
Cookies blocking in your browser. Most browsers allow you to eliminate or reject cookies, including those used for interest -based advertising.
Many browsers accept default cookies until your configuration changes. For more information about cookies, including how to see what cookies have been configured on your device and how to manage and delete them, visit www.allaboutcoakies.org.
Blocking advertising ID in the configuration of your mobile device. The configuration of your mobile device can provide functionality to limit the use of advertising ID associated with your mobile device (for example, Apple ID for advertising or Google advertising ID) for interest -based advertising purposes.
Security
We use a series of technical, physical and organizational measures designed to protect information against unauthorized access, destruction or alteration while under our control.
Your personal information can be used, stored and processed in any country where we have facilities or in which we hire service providers.
Sensitive information
We ask you not to send or disseminate any confidential information (for example, ID numbers, passports, information related to racial or ethnic or health origin) in or through services or otherwise to us unless specifically requested.
Children
The services are not intended for people under 18 and do not deliberately collect personal information from users under 18 years.
Third Party Privacy Practices
This privacy policy only addresses the use and dissemination of information collected by RENTNNIALS.
Translations
When RENTNNIALS It has provided you with a version of this privacy policy in a language that is not Spanish, in case of writing discrepancies between said version and the Spanish version, the Spanish writing will prevail.
Changes to this privacy policy
We can change this privacy policy. Any change to this privacy policy will enter into force when we publish the privacy policy reviewed in the services or when the opposite is indicated.
Contact
RENTNNIALS Thanks your questions and comments about privacy.
Information. You can request the following information on how we have collected and used your personal information.
Suppression. You can request that we eliminate the personal information we have collected from you.
No discrimination. You have the right to exercise the rights described above without discrimination in the form of illegal denial of service, increase in the price of services, decrease in the quality of the service or suggestion that it can be sanctioned for exercising your rights.
We do not sell your personal information
According to our understanding of the term "selling" according to the CCPA, we do not sell personal information to third parties and we have not sold personal information during the twelve months prior to the "last review" date of this privacy policy.
However, like many online companies, we use the services provided by Google, Facebook and others that help send interest -based ads, as described in the previous section entitled Interest based advertising.
Use for new purposes.
Retention. We retain personal information when we have a continuous legitimate need to do so (for example, to provide a service that you have requested; to meet the applicable legal, fiscal or accounting requirements; to establish or defend legal claims; or for fraud prevention).
When we do not have a legitimate commercial need to process your personal information, we will eliminate it or anonymity, or if this is not possible (for example, because your personal information has been stored in backup files), we will store your information safely.
Your rights
Access. Provide information on our personal information processing and give access to your personal information.
Correction. Update or correct inaccuracies in your personal information.
Delete. Eliminate your personal information.
Transfer. Transfer a copy of your personal information to you or a third party of your choice.
Restrict. Restrict the processing of your personal information.
Object. Object our confidence in our legitimate interests as the basis of our processing of your personal information that affects your rights.
You can send these requests by email at help@rennnials.app.
We can request specific information to help us confirm your identity and process your application.
If you want to file a complaint about our use of your personal information or our response to your requests regarding your personal information, you can communicate with us at help@rennials.app or file a complaint with the data protection regulator in your jurisdiction.